Pricing
Pricing depends on volume, number of customers, sources, and routing complexity. Use placeholders below and replace with real numbers when ready.
Starter
For small MSPs getting control of noise
From $X / month
- Up to a defined fair use event volume
- Core normalization and ticket formatting
- Basic routing rules by customer and severity
- Email and Teams outputs
Fair use note: designed for typical SMB signal volume. If your event volume spikes, upgrade or request a quote.
Growth
Most popularFor MSPs standardizing incident quality across clients
From $X / month
- Higher fair use event volume
- Advanced routing and deduplication
- Context enrichment (user, asset, history)
- PSA ticket outputs (example: ConnectWise)
- Reusable templates across customers
Fair use note: best fit for multi-customer MSP environments with consistent alert pipelines.
Enterprise
For larger MSPs and complex routing requirements
From $X / month
- Custom fair use and volume bands
- Advanced enrichment and incident scoring
- Multi-tenant controls and audit-ready outputs
- Custom integrations and tailored workflows
- Priority onboarding and support
Includes custom scoping. Pricing depends on sources, outputs, and customer count.
What is included and what is not
Included
- Incident normalization with consistent fields
- Filtering and deduplication controls
- Routing to ticketing and comms outputs
- Templates that scale across customers
Not included
- Replacing your SIEM, EDR, or existing stack
- Guaranteed threat detection outcomes
- Legal or compliance consulting
- Unlimited volume without fair use bands
Note: these are templates and placeholders. Final pricing and scope should be defined in your quote and SOW.
Want a scoped quote?
Tell us your sources, ticketing target, and customer count. We will propose a sensible tier and rollout plan.