Security alerts, without the noise.
We help MSPs filter, enrich, and escalate only meaningful security events, so engineers focus on what actually matters.
What we do
Echogate turns noisy security signals into clean, consistent incidents that your team can action fast.
Ingest from your existing tools
Pull events from EDR, Microsoft 365, firewalls, and vulnerability scanners without ripping out your stack.
Enrich alerts with context
Add user, asset, geo, history, and threat intel context so tickets have answers, not just raw alerts.
Escalate only what matters
Route clean incidents to PSA, email, and Teams with consistent formatting and severity you can trust.
How it works
A simple flow: connect sources, normalize and enrich, then ship clean incidents to the right place.
Step 1
Connect sources
Add your security signals, one at a time. Start with the noisiest sources first to get fast wins.
Step 2
Normalize and enrich
Convert alerts into a consistent incident shape, then enrich with asset, user, and environment context.
Step 3
Send clean incidents to ticketing and alerts
Route incidents to the right queue, contact method, and SLA path. Keep formatting consistent and auditable.
Integrations
Common MSP tools we see in the wild. These are placeholders, swap them for real logos later.
Why MSPs use Echogate
Outcomes that matter to service delivery: fewer noisy tickets, faster triage, and predictable incident quality.
- Reduce alert fatigue by filtering and routing based on real context.
- Faster triage with user, asset, and history embedded into every incident.
- Consistent ticket quality across customers and sites, even with mixed tool stacks.
- Better reporting with normalized fields, severity, and audit-friendly decisions.
What this looks like day to day
Instead of dozens of low quality alerts, your team sees a smaller set of clean incidents with the context needed to act.
Before
Raw alert, unclear severity, no asset context, inconsistent ticket titles, endless back and forth.
After
Normalized incident, clear severity, linked user and device, suggested actions, consistent routing to the right queue.
FAQ
Quick answers for MSPs evaluating alert filtering, enrichment, and escalation.
Get clean incidents into your PSA
Start with your noisiest source, define routing rules, and ship consistent tickets your team actually trusts.